Welcome to Assist Scout’s unencumber notes! This quarter we offered AI Help, further Beacon configurations, made it conceivable to check in with Google, and extra. Learn on to be informed about what’s new in Assist Scout!
Meet your new non-public editor—AI Help.
With the press of a button, AI Help could make textual content longer or shorter, trade the tone, and attach spelling and grammar mistakes. Plus, it might probably translate your textual content into over a dozen languages. AI Help is to be had on all Assist Scout plans and can be utilized for your inbox conversations and Messages textual content. Learn extra about AI Help right here.
AI Help is to be had within the new editor revel in. Should you are not the usage of the brand new editor, decide in the usage of the “Check out the brand new editor” hyperlink within the higher right-hand nook of your subsequent answer.
New techniques to regulate the placement of your Beacon
In the past, you had two visible placement choices for Beacon on any web page of your web page or app: backside left or backside correct.
Now, with our JavaScript API, you’ll place a Beacon any place to your display screen. We’ve the main points on easy methods to configure it right here, and you’ll check the brand new Beacon placement means on this sandbox.
Log in sooner the usage of Google
Bored with typing for your username and password each time you log in to Assist Scout? If the e-mail deal with you employ in Assist Scout is connected to a Google account, you’ll now log in the usage of the “Check in with Google” button.
You’ll be requested to ensure your Assist Scout account the primary time you do this. Give it a check out nowadays.
Messenger has moved to the Inbox Settings web page
Up to now, connecting your Messenger account to Assist Scout was once completed during the Set up > Apps listing list. Now, you’ll allow, authorize, and assign your Fb Pages to a Assist Scout mailbox immediately for your Inbox Settings web page.
Coming quickly: Up to date Shopify integration
We are making it more uncomplicated for ecommerce manufacturers to get right of entry to Shopify knowledge and take movements immediately in Assist Scout.
Updates to our Shopify integration come with detailed order data immediately within the sidebar of a dialog. And with Shopify movements, you are able to refund and cancel an order immediately in Assist Scout.
